It is your responsibility to ensure the correct delivery address details have been entered at the time of ordering. Noni B is not liable for any costs associated with resending an order due to delivery address details being incorrect. If your order hasn’t arrived within 10 days from the date of order or is damaged in transit, please contact us via the Contact Us Form so that we can assist you.
Orders with multiple items may be split into multiple orders and delivered separately under different tracking numbers. If this occurs, you will receive an email notification advising you of a partial order delivery. No additional shipping charges will be applied to partial orders.
During our very popular sale and promotional periods deliveries can take a little longer than usual to dispatch from our warehouse. Standard delivery times do not apply. If you haven't received your order within 14 working days please contact our customer care team. We will happily check the status of your delivery.
Once your online order has been processed, you will receive an order confirmation email with delivery tracking link so that you can track and trace your order at any time. Please allow up to 24 hours for your tracking number to be activated.
Please note: If you receive your shipment confirmation email over the weekend, your order will not be dispatched until the next business day, after which your tracking will be enabled.